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Frequently asked questions
So how exactly does Asana’s rates work?
The free form of Asana is readily available for groups all the way to 15 individuals. Asana Premium costs $10.99 per individual per thirty days whenever billed yearly and $13.49 per individual each month whenever billed monthly. The buying price of Asana company is $24.99 per individual per thirty days whenever billed yearly and $30.49 when billed month-to-month.
Exactly exactly exactly What types of re payment would you accept?
You can buy Asana with any major charge card. For annual subscriptions over 20 people, we are able to issue an invoice payable by bank transfer or check. Please e mail us to set up an invoice purchase. Month-to-month acquisitions must certanly be taken care of by charge card.
We must replace the amount of people inside our group. Exactly just How will that work?
You’ll manage to include or eliminate teammates at any time, also before changing your subscription. Once you’ve updated the folks in your group, we ask which you correct your registration to fit your present usage (we’ll remind you if you should be over your chair limitation). Whenever you improve your registration, the alteration takes impact straight away, and a prorated fee or credit will undoubtedly be put on your bank account.
How secure is Asana?
Protecting the information you trust to Asana is our very very first concern. Asana utilizes physical, procedural, and safeguards that are technical preserve the integrity and protection of the information. We frequently right straight back up your computer data to avoid information loss and help in data recovery. Also, we host data in safe SSAE 16 / SOC2 certified data centers, implement fire walls and access limitations on our servers to better protect your data, and work with 3rd party protection scientists to make sure our methods are safe. Find out more.
Can I upgrade my company or my group?
Upgrade your whole company in the speed clips – dating people with political differences event that you want administrators for the company and premium package features for several groups. Upgrade only one group in the event that you don’t need administrators or premium features for many groups, but desire to include more visitors to that Team, want per-project permissions for the reason that Team, or perhaps the choice to hide that Team from other Organization people. Study more.
Am I going to be charged product sales taxation?
Yes. As of February 2019, we are going to use state and sales that are local according to your payment target to your total cost.
Can there be an on-premises variation of Asana?
We have been passionate concerning the internet plus don’t want to provide an internally hosted version of asana.
Does Asana provide a price reduction for nonprofits?
Asana is very happy to provide qualified nonprofit companies a discount on an Asana Premium or Asana Business plan that is annual. You can easily find out about the Asana Nonprofit Discount right right right here.
How do you cancel my Asana trial or subscription?
It is very easy to cancel your membership. To cancel a compensated plan, log on to the Asana account you wish to cancel, click your profile picture through the right associated with the top club, select Admin console, navigate towards the Billing tab, then pick Cancel Arrange. Merely a payment owner of the compensated account may cancel a paid plan. To cancel a trial, stick to the exact same actions, and then click Cancel trial. You can easily cancel at any time through the trial period that is 30-day. In the event that you cancel on or before your test termination date, your bank account shall never be charged. After canceling, once you achieve your plan renewal or test termination date, you may then manage to continue using Asana fundamental. Read more about Asana re re re payment & payment.
What exactly is your refund policy?
We usually do not provide refunds. In the event that you cancel your plan prior to the next renewal period, you certainly will retain usage of paid features through to the end of the registration duration. As soon as your membership expires, you will lose access to compensated features and all sorts of information connected with those features.